Solar lenders and lease companies
The company that finances your system can matter as much as the installer. Several big solar lenders and leasing companies have failed since 2023. Here's what public complaint data and reporting show.
Complaints filed with the CFPB
Complaints in the Consumer Financial Protection Bureau database naming each company, through October 2026. Counts are not adjusted for how many loans each company has, so compare trends and issues rather than raw totals.
| Company | Total | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | Most common issues |
|---|---|---|---|---|---|---|---|---|
| Solar Mosaic LLC | 1,018 | 24 | 41 | 130 | 186 | 291 | 327 | Charged fees or interest you didn't expect (126); Incorrect information on your report (125); Problem with additional add-on products or services (107) |
| Sunlight Financial LLC | 323 | 9 | 38 | 47 | 54 | 73 | 97 | Charged fees or interest you didn't expect (49); Problem with additional add-on products or services (45); Getting the loan (30) |
| SOLAR SERVICING HOLDINGS LLC | 255 | — | — | — | — | — | 255 | Problem with additional add-on products or services (41); Problem when making payments (40); Getting the loan (29) |
| Service Finance Holdings, LLC | 170 | 49 | 38 | — | — | — | — | Incorrect information on your report (28); Charged fees or interest you didn't expect (22); Problem when making payments (16) |
| GF SunStrong Management Holdings, LLC | 143 | — | — | — | — | — | 143 | Incorrect information on your report (30); Attempts to collect debt not owed (26); Problem when making payments (13) |
| Sunnova Energy Corporation | 115 | — | — | 4 | 29 | 82 | — | Incorrect information on your report (21); Charged fees or interest you didn't expect (15); Attempts to collect debt not owed (11) |
| KILOWATT FINANCIAL, LLC, A SPRUCE FINANCE COMPANY | 52 | 8 | 5 | 10 | 2 | 4 | 1 | Attempts to collect debt not owed (7); Problem when making payments (7); Incorrect information on your report (5) |
| Dividend Finance Inc. | 39 | 5 | 22 | 12 | — | — | — | Charged fees or interest you didn't expect (7); Getting the loan (7); Problem with additional add-on products or services (7) |
| Renew Financial Holdings Inc | 20 | 3 | 2 | — | — | 1 | 2 | False statements or representation (3); Applying for a mortgage or refinancing an existing mortgage (3); Trouble during payment process (2) |
| Palmetto Clean Technology, Inc. | 17 | — | — | — | — | — | 17 | Getting the loan (4); Trouble during payment process (2); Identity theft protection or other monitoring services (1) |
| Sungage Financial, LLC | 10 | — | — | — | — | 3 | 7 | Charged fees or interest you didn't expect (4); Problem when making payments (2); Written notification about debt (1) |
Several large lenders (including GoodLeap) don't appear as named companies in the CFPB database, so they have no count here. That doesn't mean they have no complaints. Source: CFPB Consumer Complaint Database (CC0).
Company status
Sunnova Energy bankrupt
Dealer model: Sunnova owned/financed systems sold and installed by independent dealers; provided lease/PPA/loan and service.
- 2025-06-08: US Bankruptcy Court S.D. Texas. Chapter 11 filing; sale of servicing platform and portfolio to Solaris (credit bid + $25M cash); plan confirmed Nov 12, 2025 with creditor trust wind-down.
SunStrong Management
Asset manager/servicer of residential leases/PPAs; services SunPower legacy leases and (since Sept 2025, under Solaris) Sunnova customers.
Omnidian
Third-party performance assurance/O&M servicer for orphaned and financed systems.
GoodLeap
Point-of-sale fintech lender via installer network (formerly Loanpal).
- 2022-04-26: Minnesota Attorney General. Named (as Loanpal) with sales companies in deceptive-sales suit.
- 2024-03-08: Minnesota Attorney General. Sued GoodLeap, Sunlight, Mosaic and Dividend alleging ~$35M hidden dealer fees on ~5,000 loans (fees raised cost 15-30%). Resolution not confirmed.
Sunlight Financial bankrupt
Point-of-sale solar loan platform; loans funded by partner banks/credit unions (e.g., Cross River).
- 2022-04-26: Minnesota Attorney General. Named in deceptive solar-sales suit.
- 2023-10: US Bankruptcy Court. Prepackaged Chapter 11; emerged private (lender-owned) late 2023 (prior knowledge).
- 2024-03-08: Minnesota Attorney General. Hidden dealer fee lawsuit.
Mosaic (Solar Mosaic) bankrupt
Largest solar POS lender by volume pre-2025; installer channel.
- 2024-03-08: Minnesota Attorney General. Hidden dealer fee lawsuit.
- 2025-06: US Bankruptcy Court S.D. Texas. Chapter 11; plan approved Sept 2025; servicing recapitalized by Solar Servicing LLC (Forbright Bank subsidiary).
Solar Servicing LLC (Forbright Bank)
Forbright subsidiary that took over Mosaic loan servicing (successor).
Dividend Finance (Fifth Third)
POS solar/home-improvement lender; acquired by Fifth Third Bancorp 2022.
- 2023: Multiple state AGs (17-state coalition). CIDs re lending practices and installer relationships incl. Pink Energy.
- 2024-03-08: Minnesota Attorney General. Hidden dealer fee lawsuit.
Credit unions (local/regional)
Many credit unions offer secured/unsecured energy-improvement loans directly; some (e.g., Corning Credit Union Services) partnered with POS platforms.
- 2022-04-26: Minnesota Attorney General. Corning Credit Union Services named in deceptive solar sales suit.
Before you sign a solar loanAsk for the cash price, check the true interest rate with our dealer fee calculator, and compare a home equity loan from your own bank or credit union.
Questions
What happens to my solar loan if the lender goes bankrupt?
Your loan doesn't disappear. It is usually sold or transferred to a new servicer, and your terms generally stay the same. Keep paying, watch for an official transfer notice, and confirm the new servicer's details independently before sending money to a new address.
How do I file a complaint about a solar lender?
File with the Consumer Financial Protection Bureau at consumerfinance.gov/complaint, and with your state attorney general. Companies must respond to CFPB complaints.
Do complaint counts mean a lender is bad?
Not by themselves. Bigger lenders get more complaints, and counts aren't adjusted for loan volume. Look at trends and the kinds of issues people report.