Serious red flag Equipment and sizing

Inflated Solar Production Estimates

What you might hear
This 8 kW system will produce about 12,800 kWh a year, which covers 120% of your usage.

What's actually true

Production depends on your location, roof direction, tilt, shading and system losses. Estimates that ignore shading, skip degradation or use optimistic losses can overstate output, and every savings number built on it, by a wide margin.

Every savings figure in a solar quote starts with one number: how many kilowatt-hours the system will make each year. If that number is too high, the savings, payback and “offset” percentages are all too high with it. Overstated production often comes from ignoring shade, using the wrong roof direction, applying unrealistically low losses, or skipping the slow decline in panel output over time. You can check it yourself for free.

Why it happens

Some of it is careless software defaults. Some is deliberate. Higher production makes a bigger system look justified and makes the payback look shorter. It also lets a rep promise more than your utility bill, which sets up the $0 bill promise.

The three most common inflation tricks

  • No shading. Trees, chimneys and nearby buildings can cut output a lot, especially on part of a string. A proposal with no shade analysis on a shaded roof is a guess.
  • Optimistic losses. PVWatts, the free tool from the national lab formerly known as NREL (now the National Laboratory of the Rockies), uses default system losses of about 14% (soiling, wiring, mismatch, availability and more). A quote using 5% losses will look about 10% better on paper.
  • No degradation. Panels lose output slowly. A common planning figure is about 0.5% a year for quality modules, based on NREL research. Real-world fleet data shows a median closer to 0.75% a year, higher in hot climates. A 25-year model with flat output overstates lifetime production by roughly 6% or more.

A worked example

An 8 kW system. Numbers are for illustration; your location will differ.

QuoteYour PVWatts check
Output per kW per year1,600 kWh1,300 kWh
First-year output12,800 kWh10,400 kWh
Year-25 output with 0.5%/yr degradation12,800 kWh (none applied)about 9,200 kWh
First-year value at 18.3¢/kWh$2,342$1,903

The quote overstates first-year value by about $440, and the gap grows each year. If the rep also oversized the system to “cover” the inflated figure, you pay for panels you may not need. See oversized systems.

How it shows up in a proposal

  • A single annual kWh number with no inputs shown
  • “Solar access 100%” or “TSRF 100%” on a roof with visible shade
  • Azimuth (direction) or tilt that doesn’t match your roof
  • A 25-year production table where each year is identical

Questions to ask

  • “What software made this estimate, and can I see the full report?”
  • “What shading, losses and degradation did you assume?”
  • “What kWh per kW per year does this work out to?”
  • “Is there a production guarantee? What does it pay per kWh if output falls short?” (Many pay little. See weak production guarantees.)

How to check it yourself

  1. Open PVWatts (search for “PVWatts calculator”; the lab’s web address changed in 2026, so make sure you’re on the official national lab site).
  2. Enter your address, system size in kW, roof tilt and direction, and leave losses at the default.
  3. Divide the annual kWh by system size. Compare it with the quote.

Our production checker walks you through this, and system size calculator shows what size you actually need. Compare several quotes on the same basis with compare quotes. Our guides on how to compare solar quotes and checking if your system is working cover what to do after install.

Bottom line: If a quote’s kWh per kW is more than about 10% above PVWatts for your roof, ask the installer to explain exactly why.

Where to report it

If production was misrepresented and the system never came close, report it to your state attorney general and the FTC at reportfraud.ftc.gov. If the installer is licensed, file with your state contractor board.

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