Common red flag Misleading claims

"Your Electric Bill Will Be $0"

What you might hear
Once the panels are on, your electric bill goes away. You'll just have your solar payment instead.

What's actually true

Most homes with solar still get a utility bill every month. Fixed customer charges, minimum bills, low export credits under net billing, and winter months with less sun mean a $0 bill is rare.

A $0 electric bill is one of the most common solar promises, and one of the least accurate. Nearly every utility charges a fixed monthly fee you pay no matter how much power you make. Many now credit the power you send back to the grid at well below what you pay for power you buy. And panels make far less in winter. Most solar owners still get a bill. It’s smaller, but it’s there.

Why salespeople say it

“Replace your bill with a solar payment” is a simple swap that’s easy to sell. If your bill disappears, any solar payment below your current bill looks like pure savings. Once you account for the bill that remains, the math gets tighter. This is a top reason people later search why their electric bill is still high with solar.

What keeps your bill above $0

  • Fixed charges. A customer or connection charge appears on every bill. Some utilities also have minimum bills. These have been rising: fixed-charge and minimum-bill increases were among the most common state solar policy actions in Q2 2026, according to the NC Clean Energy Technology Center.
  • Net billing. California, Idaho, Illinois and other places now credit exports at much less than retail. Power you export at midday earns a small credit, and power you buy back at night costs full price. See net metering explained.
  • Timing. Summer surplus may not carry over to cover winter, depending on your utility’s rules.
  • Time-of-use rates. Evening power can cost more, right when solar output drops. See time-of-use rates and solar.

A worked example

These numbers are for illustration. Your utility’s rates will differ.

A home uses 10,000 kWh a year and installs a system that makes 10,000 kWh a year. Under net billing:

ItemAmount
Solar used directly in the home (60%)6,000 kWh, saves $1,098 at 18.3¢
Solar exported (40%)4,000 kWh, credited at 4¢ = $160
Power bought at night and in winter4,000 kWh at 18.3¢ = $732
Fixed charge at $15 a month$180
Remaining yearly billabout $752, or $63 a month

The system “covers 100% of usage,” yet the bill is about $63 a month, not $0. Under full retail net metering the remaining bill would be closer to the fixed charge alone. The 18.3¢ figure is the July 2026 U.S. residential average from EIA.

How it shows up in a proposal

  • A “new utility bill: $0” line or a chart with your bill going to zero
  • “100% offset” presented as “100% savings”
  • Savings figures that equal your current bill times 12 times 25 years
  • No mention of your utility, tariff name or export rate

Questions to ask

  • “What will my utility bill be each month after solar? Please show it month by month.”
  • “What fixed charges or minimum bill does my utility charge?”
  • “How are exports credited on my utility’s current tariff? Is that rate locked?”
  • “Does your savings estimate subtract the bill I’ll still pay?”

What to do next

Run your real usage through the solar calculator, check your state’s rules on net metering and your utility, and test the rep’s numbers in the sales claim checker. Our guide on whether solar is worth it shows how to judge savings without the $0 myth.

Bottom line: Judge solar by how much your bill drops, not by whether it disappears. A smaller bill can still be a good deal.

Where to report it

If a $0 bill was promised in writing and a contract was sold on it, report it to your state attorney general and the FTC at reportfraud.ftc.gov.

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